Date: Wednesday, December 8, 2010
Time: 5:30pm – 7:30pm
Location: 4340 Connecticut Ave, NW
Building 52, Ground Level
Washington, DC 20008
Fee: FREE
Speaker: Suzanne Kryder, PhD.
Everyone works with at least one or two challenging people such as low performers, attitude problems, or control addicts. Why continue feeling drained and defeated by a few difficult employees or customers? In this hands-on workshop, you’ll practice five skills that will increase your confidence and ability to talk with anyone about anything at work. Suzanne will share success stories from the leaders and teams she has coached to show how you can respond in a calm, firm way to resolve even the most challenging conflicts at work. You’ll leave the session with innovative communication tools that reduce stress and increase your effectiveness immediately.
___________________________________________________________________________
Suzanne Kryder, Ph.D. owns a neuroleadership training and coaching company (www.theMindtoLead.com) in
Washington, DC that blends leadership development with an understanding of how the mind works. She has coached hundreds and trained thousands of people in the public and private sectors to be more effective including leaders at the Department of the Interior, Sandia National Laboratories, and the National Radio Astronomy Observatory. Suzanne is the author of the forthcoming book, “Coaching the Mind to Lead: Accessing Your Calm, Confident Power”.
Suzanne has a Ph.D. from the University of New Mexico, an M.S. from George Washington University, and a B.S. from the University of Georgia.
To Register: On-line go to http://www.dcsbdc.org/events.aspx , call 202-274-7030, or E-mail to [email protected]